View & Pay Your Utility Bill : Ways to Pay

Due Date: 
All water payments are due 25 days after the billing date (Approximately on the 26th of each month).
If the 25th day after the billing date falls on a Weekend or District approved holiday, payments are due on the next business day.  Please note that the Customer Service Office is open on Saturday.

Payments may be made any of the following ways:

  • Online Bill Pay
    •  Credit Card
      • Allow 14 business days prior to Bill Due Date when setting up Recurring Credit or Debit Card payments
      • Recurring Credit or Debit Card payments will be pulled 5 business days prior to due date
      • Save time and paper by switching to e-bill
    • Direct Draft from a checking account
      • Allow 14 business days prior to Bill Due Date when setting up New Direct Draft account
      • Recurring Draft payments will be drafted on the bill due date.
  • Pay by Phone (512) 255-7871 x1 (no additional fee)
    • Monday - Friday  7:00 am - 6:00 pm;  Saturday  9:00 am - 3:00 pm (Open the 1st, 3rd, and 5th Saturday of the month)
    • Visa, MasterCard, Discover, American Express
  •  In White Drop Box outside in front of Community Center
    • Payments dropped after 7:00 am will be posted on the next business day
  • Walk in Customer Service Office located in the Community Center
    • Monday - Friday   7:00 am - 6:00 pm;  Saturday  9:00 am - 3:00 pm (Open the 1st, 3rd, and 5th Saturday of the month)
  • USPS Mail

Due Date / Penalties:

  • All bills are due on the due date.
  • Any bill not paid on the due date will incur a 10% late fee.        
  • Disconnects for non-payment will occur ten (10) days after the date of issuance of the Termination Notice. If water services are disconnected, a payment including the past due amount, all late fees and a $30 disconnect fee must be paid in full to have water services restored.  A $30 reconnect fee will be added to the account.  All payments must be made before 4:45 pm to have water restored on the same business day.  Any payment received after 4:45 pm will be restored on the next business day.

Please contact BCMUD Customer Service at 512-255-7871 if you require assistance.

Step by Step Instructions for myBCWater Water Bill Payment System.

Extreme Weather Emergencies 

The Public Utility Commission of Texas (PUCT) adopted rules prohibiting non-municipal public water and sewer utilities from disconnecting customers during extreme cold weather emergencies. The new rules mean those utilities cannot disconnect service or issue late fees for nonpayment of bills due during such emergencies, including for bills previously due.

By rule, extreme cold weather emergencies are periods beginning when the previous day’s highest temperature in an area did not exceed 28 degrees Fahrenheit and the temperature is predicted to remain at or below that level for the next 24 hours according to the nearest National Weather Service reports for that area. For purposes of these rules, an extreme weather emergency ends on the second business day the temperature exceeds 28 degrees Fahrenheit.

Under the new rules, affected customers have a 30-day window to request a payment plan. If a customer makes a request within those 30 days, the service provider must offer them a payment plan. All non-municipal water and sewer utilities are required to notify their customers of these new rules by January 31, 2023.

The new rules are required under Senate Bill 3, passed by the 87th Texas Legislature and signed into law by Gov. Greg Abbott.